Cathy Franklin
Licensed Insurance Agent
Licensed Independent Insurance Agency · Spokane, WA
Medicare Help for Spokane Residents
Work with local licensed agents who guide you through your Medicare options with clarity and confidence.
Trusted by Spokane-area Medicare clients
- Spokane-based team
- 40+ years combined experience
- No-cost consultations
What Happens After You Submit?
- We review your request.
- A licensed local Medicare agent contacts you.
- We help compare options from the plans we represent.
- There is no cost or obligation.
Ready to talk? A local Spokane agent can help you compare options today.
Helpful Medicare Guides
Start with a few of the most helpful Spokane Medicare guides, then explore the full resource library when you are ready.
Turning 65 in Spokane
Start with a Spokane-focused Medicare checklist covering enrollment timing, employer coverage questions, and the next steps to review.
Learn more →Compare Medicare Options
Review Medicare Advantage, Medicare Supplement, Part D, and related coverage types from the plans we represent.
Learn more →Prescription Drug Review
Bring your medication list and compare how Medicare Advantage and Part D plans we represent may cover your prescriptions.
Learn more →Medicare Part D
Walk through your prescription list and compare standalone Part D plans we represent, including preferred pharmacies.
Learn more →Trust & Local Experience
Why Spokane Residents Choose Us
Independent Guidance from a licensed local agency serving Spokane and Eastern Washington.
Local Medicare Experts
Our Spokane-based team works with neighbors in Spokane, Spokane Valley, Liberty Lake, Cheney, and across Eastern Washington — and knows the local doctors, hospitals, and provider networks.
Multiple Carrier Options
As a licensed independent insurance agency, we represent multiple carriers so you can compare options and review choices side-by-side instead of being limited to one company.
Year-Round Support
We are not just here at enrollment. Call us any time of year for billing questions, ID card help, plan changes, and Annual Enrollment reviews.
Personalized Plan Reviews
We sit down with your doctors, prescriptions, and budget to help you find coverage that fits your needs — at your own pace, with no pressure.
Spokane Office Location
Local Medicare Help at Our Spokane Office
Our Spokane office is located in the Providence Medical Building at 820 South McClellan, making it easy for local residents to meet with a licensed insurance agent in person. Whether you prefer to meet face-to-face or get help by phone, our team is here to guide you through your Medicare options with clarity and confidence.
- In-person consultations available
- Convenient Spokane medical district location
- Licensed local insurance agents
- No-cost Medicare consultations
Visit Our Spokane Office
Located in the Providence Medical Building for convenient in-person Medicare consultations in Spokane.
Social Proof
What Spokane Clients Say
Real feedback from Spokane-area residents we've helped navigate Medicare.
★★★★★
“Kristi helped my husband and me find a new Medicare Advantage plan. We appreciated the help and guidance through the process.”
Uletta J.
Spokane AreaGoogle Review
★★★★★
“A very big help. Thank you so much, Cathy.”
Ray L.
Spokane AreaGoogle Review
★★★★★
“The service was excellent and professional. I would recommend their services to others.”
Marlon C.
Spokane AreaGoogle Review
★★★★★
“Everyone we met was super friendly and helpful. Kristi was amazing and very knowledgeable. She made a complex process easier to understand.”
Catherine S.
Spokane AreaGoogle Review
★★★★★
“Kristi Wright has been amazing to work with in helping my brother find healthcare. I strongly recommend her.”
Vicki C.
Spokane AreaGoogle Review
★★★★★
“Friendly, knowledgeable service. We always enjoy our visit with Kristi. She does a great job.”
Tim H.
Spokane AreaGoogle Review
Reviews sourced from Google. More reviews available on Google.
Talk With a Local, Licensed Spokane Agent
Independent Guidance from a Spokane-based team — at your pace, with no pressure.
How We Help You
A Simple, Pressure-Free Process
Helping Spokane-area residents navigate Medicare year-round — from your first questions through every Annual Enrollment after.
Understand your needs
We start with a relaxed conversation about your doctors, prescriptions, budget, and what matters most to you.
Compare your options
We walk you through the Medicare Advantage, Medicare Supplement, and Part D options we represent so you can review choices side-by-side.
Enroll with confidence
When you are ready, we help you complete enrollment paperwork accurately — at your own pace, with no pressure.
Ongoing support year-round
We are here long after enrollment for billing questions, ID card help, plan changes, and Annual Enrollment reviews.
Meet Our Local Medicare Team
Our Spokane-area licensed agents work together to help clients understand Medicare options with clear, no-cost guidance.
Craig Lenhart
Licensed Insurance Agent
Sheryl Manchester
Licensed Insurance Agent
Rose Records
Licensed Insurance Agent
Meg Shumaker
Licensed Insurance Agent
Lynn Wold
Founder & Licensed Insurance Agent
Kristi Wright
Licensed Insurance Agent
Devon West
Owner & Licensed Insurance Agent
Denise Chan
Co-Owner & Licensed Insurance Agent
Bring Your Prescription List
One of the most useful things we do during a no-cost consultation is review your current prescriptions. We will help you compare how the Medicare Advantage and Part D plans we represent would cover your medications — including tier placement, preferred pharmacies, and estimated annual costs — so you can choose with confidence.
Request a Drug Review
Serving Spokane & Surrounding Communities
Helping Spokane-area residents navigate Medicare year-round — including Spokane Valley, Liberty Lake, Cheney, Airway Heights, Medical Lake, Mead, and Deer Park.
Common Medicare Questions in Spokane
Does it cost anything to talk to a licensed insurance professional?
No. Our consultations are no-cost and no-obligation. Health Insurance Options LLC is paid by the insurance carriers we represent, so your monthly premium is the same whether you enroll on your own or work with us.
Can you help me compare the plans you represent in Spokane?
Yes. We can help you compare the plans we represent in Spokane. We do not offer every plan available in your area. Currently, we represent 8 organizations which offer 75 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to get information on all of your options.
Can you help me review my prescription drugs when comparing plans?
Yes. We can sit down with your current prescription list and help you compare how each Medicare Advantage or Part D plan we represent would cover your medications, including preferred pharmacies and tier placement.
What if I'm turning 65 soon?
We can walk you through your Initial Enrollment Period, the differences between Original Medicare, Medicare Advantage, Medicare Supplement, and Part D, and help you compare options without any pressure.
Are you affiliated with the government or Medicare?
No. Health Insurance Options LLC is a licensed independent insurance agency. We are not affiliated with or endorsed by the U.S. Centers for Medicare & Medicaid Services (CMS), Medicare.gov, the Social Security Administration, or the U.S. Department of Health and Human Services (HHS).
Ready to Compare Your Medicare Options?
No cost, no pressure — just straightforward Medicare guidance in Spokane.
Mon – Fri, 9:00 AM – 5:00 PM Pacific. We typically respond the same business day.